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VMware Tools Installation Error: How to Install Microsoft Runtime DLL Manually


VMware Tools Error: The Microsoft Runtime DLL Installer Failed to Complete Installation - How to Solve It




VMware Tools is a set of software components that improve the performance and functionality of a virtual machine. VMware Tools enables features such as shared folders, drag and drop, copy and paste, time synchronization and more. VMware Tools is essential for the optimal operation of a virtual machine.




vmware tools error microsoft runtime dll installer failed


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However, sometimes you may encounter an error when installing VMware Tools on a Windows virtual machine. The error message may say: "Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation". This error may prevent you from installing VMware Tools successfully and cause various issues with your virtual machine.


In this article, we will explain what causes this error and how to solve it. We will also provide some tips on how to avoid this error in the future and how to install VMware Tools correctly.


What Causes VMware Tools Error: The Microsoft Runtime DLL Installer Failed to Complete Installation




This error occurs when VMware Tools tries to install an older version of Microsoft Visual C++ runtime library on the virtual machine, even when a newer version is already installed. Microsoft Visual C++ runtime library is a component that provides support for various applications and programs that use C++ programming language. VMware Tools requires Microsoft Visual C++ runtime library to function properly.


The reason why VMware Tools tries to install an older version of Microsoft Visual C++ runtime library is because it checks the registry key CommonFilesDir to determine the location where the files are to be installed. However, if this registry key has been changed manually or by a group policy on the virtual machine, it may point to a different drive letter that is not available or accessible on the virtual machine. For example, if the registry key CommonFilesDir has been changed to H:\\Program Files\\Common Files , but the virtual machine cannot access the H: drive, the VMware Tools installation will fail with the error.


How to Solve VMware Tools Error: The Microsoft Runtime DLL Installer Failed to Complete Installation




To solve this error, you need to change the value of the registry key CommonFilesDir to a drive letter that is available on the virtual machine. For example, if the C: drive is available on the virtual machine, you need to change the value of CommonFilesDir to C:\\Program Files\\Common Files . To do this, you need to follow these steps:


  • Click Start > Run, type regedit , and click OK. The Registry Editor window opens.



  • Navigate to: HKEY_LOCAL_MACHINE\\Software\\Microsoft\\Windows\\Current Version\\



  • Double-click the CommonFilesDir key, and edit the Value string to reflect the valid drive letter. For example, if the C: drive is available to the virtual machine, change the CommonFilesDir Value string to: C:\\Program Files\\Common files



  • Click OK.



  • Click File > Exit to close the Registry Editor.



  • Install VMware Tools again and verify that it completes successfully.



Note: This procedure modifies the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft Knowledge Base article 136393.


Tips on How to Avoid VMware Tools Error: The Microsoft Runtime DLL Installer Failed to Complete Installation




To avoid this error in the future, you can follow some of these tips:


  • Do not change the registry key CommonFilesDir manually or by a group policy on the virtual machine. This key should point to a valid drive letter that is available on the virtual machine.



  • Update your Microsoft Visual C++ runtime library on the virtual machine regularly. You can download and install the latest version of Microsoft Visual C++ runtime library from Microsoft website.



  • Use a clean installation method for VMware Tools. A clean installation method removes any previous versions of VMware Tools before installing a new version. This ensures that there are no conflicts or compatibility issues between different versions of VMware Tools or Microsoft Visual C++ runtime library.



Conclusion




VMware Tools is a vital component for your virtual machine that enhances its performance and functionality. However, sometimes you may encounter an error when installing VMware Tools on a Windows virtual machine. The error may say: "Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation". This error occurs when VMware Tools tries to install an older version of Microsoft Visual C++ runtime library on the virtual machine, even when a newer version is already installed.


To solve this error, you need to change the value of the registry key CommonFilesDir to a drive letter that is available on the virtual machine. You also need to update your Microsoft Visual C++ runtime library on the virtual machine regularly and use a clean installation method for VMware Tools. By following these steps, you can install VMware Tools successfully and enjoy its benefits for your virtual machine.


How to Extract Microsoft Visual C++ Runtime Library from VMware Tools Installer




Sometimes, you may need to extract the Microsoft Visual C++ runtime library from the VMware Tools installer and install it separately. This may be useful if you want to install a specific version of Microsoft Visual C++ runtime library that is compatible with your virtual machine or if you want to troubleshoot the VMware Tools installation error.


To extract the Microsoft Visual C++ runtime library from the VMware Tools installer, you need to follow these steps:


  • Download the VMware Tools installer for your target version from VMware website.



  • Run the VMware Tools installer with the /e option and specify a temporary folder. For example: VMware-tools-windows-11.3.0-18090558.exe /e c:\\temp\\vmtools



  • Navigate to the temporary folder and locate the vcruntime-x86.exe (on 32-bit and 64-bit OS) or vcruntime-x64.exe (on 64-bit OS only) file. This is the Microsoft Visual C++ runtime library installer that is extracted from the VMware Tools installer.



  • Run the Microsoft Visual C++ runtime library installer with the /q option to install it quietly. For example: c:\\temp\\vmtools\\vcruntime-x86.exe /q



  • Delete the temporary folder after the installation is complete.



How to Find Out the Microsoft Visual C++ Runtime Library Version Required by VMware Tools




Different versions of VMware Tools may require different versions of Microsoft Visual C++ runtime library to function properly. If you install a wrong version of Microsoft Visual C++ runtime library on your virtual machine, you may encounter compatibility issues or errors with VMware Tools.


To find out the Microsoft Visual C++ runtime library version required by a specific version of VMware Tools, you can use one of these methods:


  • Extract Microsoft Visual C++ runtime library from the target version of the VMware Tools installer and check its version. You can use the steps described in the previous section to do this.



  • Refer to the table below to find out the Microsoft Visual C++ runtime library version required by a specific version of VMware Tools. The table lists the VMware Tools versions and their corresponding Microsoft Visual C++ runtime library versions.



VMware Tools VersionMicrosoft Visual C++ Runtime Library Version


11.3.x2015-2022 (14.30)


11.2.x2015-2019 (14.28)


11.1.x2015-2019 (14.25)


11.0.x2015-2019 (14.22)


10.3.x2017 (14.16)


10.2.x2017 (14.12)


10.1.x2017 (14.10)


10.0.x2015 (14.0)


9.x2008 (9.0)


8.x2005 (8.0)


Conclusion




In this article, we have explained what causes the VMware Tools error: The Microsoft Runtime DLL installer failed to complete installation and how to solve it. We have also provided some tips on how to avoid this error in the future and how to install VMware Tools correctly.


We hope this article has been helpful for you and you have learned how to fix the VMware Tools error: The Microsoft Runtime DLL installer failed to complete installation on your Windows virtual machine.


How to Troubleshoot MSI Errors During VMware Tools Installation




Sometimes, you may encounter MSI errors when installing VMware Tools on a Windows virtual machine. MSI errors are related to Windows Installer, which is a service that manages the installation and removal of software on Windows systems. MSI errors may indicate that there is a problem with the Windows Installer service or the VMware Tools installer package.


To troubleshoot MSI errors during VMware Tools installation, you need to follow these steps:


  • Make sure that you are logged into Windows as a local administrator. You need administrative privileges to install VMware Tools and modify the Windows registry.



  • Open a File Explorer window. Type %TEMP% and press Enter. Select and delete all files. This will clear the temporary files that may interfere with the VMware Tools installation.



  • Reinstall the latest version of Windows Installer (Windows 7 and 8). You can download and install the latest version of Windows Installer from Microsoft website. This will ensure that you have the most updated and compatible version of Windows Installer for your system.



  • Run the VMware Tools installer again and verify that it completes successfully.



Note: If you still encounter MSI errors after following these steps, you may need to repair or reinstall the Windows Installer service. For more information on how to do this, see the Microsoft Knowledge Base article 2642495.


How to Update VMware Tools on a Windows Virtual Machine




Updating VMware Tools on a Windows virtual machine is important to keep your virtual machine up to date with the latest features and enhancements. Updating VMware Tools also ensures that your virtual machine has the best compatibility and performance with the host system and other VMware products.


To update VMware Tools on a Windows virtual machine, you need to follow these steps:


  • Power on the virtual machine and log in as an administrator.



  • Right-click the VMware Tools icon in the system tray and select Open VMware Tools.



  • Click the Update tab and click Check for Updates. The VMware Tools installer will check for any available updates and display them.



  • Select the updates that you want to install and click Install Updates. The VMware Tools installer will download and install the updates.



  • Restart the virtual machine when prompted.



Note: You can also update VMware Tools automatically by enabling the automatic update feature in the VMware Tools settings. To do this, open VMware Tools, click the Options tab, check Automatically check for updates , and click OK.


Conclusion




VMware Tools is a crucial component for your virtual machine that enhances its performance and functionality. However, sometimes you may encounter an error when installing VMware Tools on a Windows virtual machine. The error may say: "Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation". This error occurs when VMware Tools tries to install an older version of Microsoft Visual C++ runtime library on the virtual machine, even when a newer version is already installed.


In this article, we have explained what causes this error and how to solve it. We have also provided some tips on how to avoid this error in the future and how to update VMware Tools correctly. We hope this article has been helpful for you and you have learned how to fix the VMware Tools error: The Microsoft Runtime DLL installer failed to complete installation on your Windows virtual machine. 4e3182286b


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